Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment options
Secure options
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.
Returns & exchanges
See item details for return and exchange eligibility.
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
Privacy policy
Privacy policy
REFUNDS + EXCHANGES -> STAND WITH UKRAINE CANDLES
At UNIGLOW CANDLES LLC all of our products are carefully inspected before they are shipped. Due to the nature of our products, used / and / or / unused candles cannot be returned or refunded. However, we will replace, or refund products damaged during shipment if photographic proof of damage is submitted to us within 24 hours of delivery.
We do not do exchanges at this time.
Your purchase will usually ship within 1 day by USPS First Class Mail.
~Tracking INFO may take 2 days to fully register with USPS, although the items have been delivered to the post office**
If you prefer quicker shipping or insurance, please send us a message before ordering.
US & INTERNATIONAL - I am not responsible for lost, stolen, undelivered orders, or reshipment fees for returned parcels.
Please make sure that your address is correct before placing your order. I will try my best to help you if an issue arises. If you want to require a signature for your package, send me a message with your order.
INTERNATIONAL ORDERS, all sales are final. Please note you are responsible for customs and customs charges, check your local post. I am not responsible for lost, stolen, or undelivered mail once I release it to the USPS for any reason.
We accept no responsibility or liability for shipping delays which are, as a result of errors on the part of the shipping carrier.
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Personalized advertising may be considered a “sale” or “sharing” of information under California and other state privacy laws, and you may have a right to opt out. Turning off personalized advertising allows you to exercise your right to opt out. Learn more in our Privacy Policy., Help Center, and Cookies & Similar Technologies Policy.